How to Contact artcharts.com
Please also visit our Ordering FAQs page. Most of your questions are answered there.
1- MOST SECURE - Order securely by using the shopping cart on the artcharts.
Our state-of-the-art secure server is powered by Paypal. We accept VISA, Mastercard, American Express, Discover, eChecks, and personal bank checks.
2- Call regarding your order:
Artcharts voicemail: 917-829-6450
You can leave a voicemessage at this number. We are web-based, so PLEASE EMAIL US :-) If there is a problem with your order, we WANT to know. We respond quickly!
3- Phone orders:
Sorry, we do not accept phone orders. The safest way to pay is paypal. You do not need a paypal account to use paypal. Or a credit card.
We greatly appreciate your orders and fill them quickly. We answer questions about your reports, but we do not offer free readings or astrology lessons. Answers to most report questions are contained in the email you receive with your order and in the introduction section of your report. The email you receive with your order contains links to artcharts extensive Learn Astrology section.
Please check our report FAQs page for more information about ordering reports @ artcharts.com
4- Order by mail:
Money Orders Only! DO NOT send Personal Checks. They will be returned to you. If you want to use a personal check, paypal makes it safe and easy. Please make money orders (US$) payable to artcharts.
151 1st Avenue #109
New York, NY 10003
5- Ask a question or get tech support
Tech support is available by email.
We want you to have an accurate report, asap. If there is a problem with your report, we encourage you can ask questions about your reports by writing to [email protected]
If you do not receive your Report within 24 hours, PLEASE contact us!!!
If we send you an email that you DO NOT receive, we have no way of knowing that. There are many reasons why email gets lost. Perhaps your email address was entered incorrectly. Many mail servers use spam filters, some internet providers automatically delete all email with links as spam. If your spam filter is set on HIGH, you may not be able to accept email with links or email from an address not entered in your address book. And sometimes there are email glitches. So please email or call us! We fill every order promptly, with joy & ease:-)
For Tech Support: send email to: [email protected] AND/OR refer to our support page at: http://www.artcharts.com/catalog/support.html
Thanks for shopping @ artcharts.com. Your purchases are greatly appreciated:)
Lauren Edmond, owner, artcharts.com
online since January 1997
Copyright 1996-2013 Artcharts