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Starlight Solutions
Not just another transit forecast, this report offers SOLUTIONS to life's tough challenges. Starlight Solutions is the most positively written forecast and one you'll enjoy time and time again. More...
Length of StarLight Solutions forecast
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"After you place your order, follow the link to artcharts birth info form."


Chart(s) included with every astrology report order!



Astrology REPORT ORDERING FAQs

OUR REPORTS ARE DELIVERED ONLINE

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FREQUENTLY ASKED QUESTIONS about our astrology reports:

What is an Astrology REPORT?
How does artcharts.com calculate charts?
What happens when I place an order?
My SPAM filter is set on high!
How are my REPORTS delivered?
Why PDF? HTML?
When will I receive my REPORTS?
How long will my report(s) be online?
What if my REPORT is wrong?
What if I change my mind and don't want my order?
What if I lose my REPORT?
What if I change my mind and don't want the report?
Can I send a gift?
How do I place a REPORT order for another person?
How do we prevent others from accessing your information on line?
What do you do with my personal identity information, do you sell it? share it?
How do I know my chart is accurate?
What NAME should I use for my Astrology report?
Where do i enter my birth information?
What if i don't have an exact birth time?
Does my Report come with a birth chart?
Which house system do you use to calculate charts?
Does my Report come with reading and/or astrology lesson to explain the report?
What happens if I need tech support?
What happens if I can't PRINT my report?
How can I pay, can I be sure my identity information is secure? What credit cards do you accept?
What if I don't have a credit card -- or won't use one online?
Is this a real business?
Can I return my REPORT if i change my mind?
How artcharts handles chargebacks
I still have questions!!!
What you DO get when you purchase astrology reports at artcharts.com!


What is an Astrology Report?
An Astrology Report is a fully-personalized computer-generated print-out written by a professional astrologer. All our reports describe your unique astrology chart to give you an in-depth, insightful, and accurate view into yourself, your relationships, your past, present, and future.

Astrology reports are fabulous tools for learning about astrology. Your reports will describe the planets, signs, houses, and aspects in your chart that make you unique, helping you to understand the meaning of the planets, signs, houses, and aspects-- and how they work dynamically in your chart.


How does artcharts.com calculate charts?
Artcharts uses state-of-the-art Western Tropical zodiac astrology, Placidus house system, true node, and day/night Part of Fortune. If you would rather use another house system, node, or modern part of fortune please specify that in the COMMENTS section of the order form. These calculations are used because we feel they are an accurate representation of the chart's owner. We do not offer charts in the sidereal zodiac.


What happens when I place an order?
Step 1. After placing an order at artcharts, paypal will display a "thank you" screen and give you a link back to artcharts. This link takes you to a Birth Information form. If you are a new customer, please fill in the form and click "Submit Birthdata" in the lower left of the page.
You will also receive an email thanking you for your order. If you do NOT receive an autoresponder, please contact artcharts.
Step 2. You will receive a second email with links to your report(s).
Step 3. Click on the links (if your browser does not support clicking, cut and paste the links into any browser window and click "ENTER" or "RETURN"
Step 4. Save your report to your computer harddrive (print now or later).
Step 5. Read and enjoy!


I want my SPAM filter set on high!
No problem! Just include mercury@artcharts.com in your address book so we can send you an email with a link to your report(s).

Artcharts NEVER shares or sells your personal information. You will NEVER RECEIVE SPAM by emailing or placing an order at artcharts.com. To receive our Newsletter, you can subscribe here.

How are my Reports delivered?
All Artcharts REPORTS are delivered online--without email attachments! No group to join --- just fast, secure service. When your order is ready, you will receive an email with a link to your reports. Click on the links and instantly access your charts and reports. You can download them to your computer, and/or print them. Your reports and charts will be online for 3 MONTHS.

Please note: your reports are DELIVERED online. We can keep your reports online for 3 months, but not indefinitely or for the entire duration of a Forecast Report. Please copy your reports and charts onto your computer and/or print them.

We deliver your reports in 2 file formats*
1- HTML
2- PDF

HTML These files open in any internet browser software, like Internet Explorer, Firefox, or Safari. If you can see this page, you can open an HTML file.

PDF (Portable Document Format) files are printer-friendly. PDFs open in Adobe Reader, a free download.
If you do not have Adobe Reader installed on your computer, get Adobe Reader here.

*Most of our reports come as both HTM and PDF files, some of the gifts are only available as PDF files.

PLEASE NOTE: Astrolabe Reports are delivered ONLY by US PRIORITY Mail. All other reports in our catalog are delivered online.

When will I receive my report? Orders placed Monday-Friday are filled within one business day. Orders placed on weekends may be filled on Monday morning. All orders are filled ASAP! Please see our CONTACT page for more details.


How long will my report(s) be online? Your report will be online for 3 months. They are delivered online, but we hope you understand that we cannot keep everyone's reports on our servers indefinitely. Please download your report(s) onto your computer. You can keep store them and/or print them. They are yours!


What if my Report is wrong? If the mistake is ours, it will be corrected asap. If the mistake is yours, please let us know immediately. It will corrected at our earliest convenience. If you don't know someone's birth time and find out the information after you receive the report, it is not the responsibility of Artcharts to remake your order. Please remember to be extra careful filling out forms during Mercury Retrograde stations! If there is a mistake on your chart or report, please follow the directions in your email and email us immediately. And be sure to include your correct information. We have been online for 13 years and we fill every order.


What if I change my mind and don't want my order? There are several ways you can cancel an order.
1- If you change your mind within 15 minutes after placing yoru order-- email artcharts and cancel your order. However, there will be a $1.00 cancellation fee applied to your credit card for all US orders, $2.00 for all international orders!!!

2- If you do not send your birth data, we will not be able to fill your order and your order will be cancelled after several weeks. However, there is a $1.00 cancellation fee applied to your credit card for all US orders, $2.00 for all international orders for no birth data supplied. When you place your order, the link back to artcharts.com takes you directly to the birth data form. This link is also in the autoresponder you receive immediately after placing your order. If we still do not receive your birth information, we will continue to email and phone you if that is possible. We go out of our way to make sure every order is filled quickly and correctly!


What if i lose my Report? Artcharts will re-send all Report orders for up to 1 year. Send an email to mercury@artcharts.com -- and please include your name and any information that would help us identify your order (ie, your name, order #, the DATE your order was placed), and we will send you an email with a link to your report. We cannot guarantee that we can send reports after 1 year or if you cannot provide enough information about your order. Please see the section on report delivery for more info.


What if change my mind and don't want the report? All orders are final. Your reports are custom made for you, so they cannot be returned. If you decide you do not want the report or want a different report within 15 minutes after ordering, you will be charged a $1.00 refund fee.


Can I send a gift? Yes! There is a space provided in the order form to include a gift message. There is also a space on the order form for a second email address, or use the SHIP TO section of the order form. We recommend that you tell the person receiving the gift to expect an email from artcharts.com. Otherwise, it is possible that the email will be deleted or blocked by a spam filter.


How do I place a report order for another person? If you know a person's birth information, you can place an order for anyone. Just use the SHIP TO fields for the person's name and location. If the report is NOT for you, there is a place on the order form to enter a different name. You MUST use 2 names, our software will not run without 2 names. Thanks!


How do we prevent others from accessing your personal website on line? Easily. We respect your privacy, so we deliver your reports on a separate website at an undisclosed location-- not artcharts.com. Our separate report-delivery-site cannot be found in any search engine and cannot be accessed through artcharts.com. We respect and preserve your privacy at artcharts.com.


What do you do with my personal information, do you sell it to anyone? Artcharts collects your information only to process your order. Artcharts does not sell or share your information with any person or organization for any reason. You will not receive spam if you place an order at artcharts.com.


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How do I know my chart is accurate? Artcharts uses state-of-the-art astrology software to cast your chart and create your Reports. Your Report is compiled by an astrologer and all information is checked before it is uploaded.


What name should I use? Over the course of a lifetime, people (especially women) often change their names. Unless you are ordering a Numerology Report, you can use your current name, as you are known. Using additional middle names is not necessary for Astrology, and often too long for the software to accomodate.


Where do I enter my birth information? After you place your order, you will be directed to a page where you can enter your birth information. Please fill it in and click "Submit Birthdata" in the lower left of the page. If you have purchased charts from artcharts over the past 3 years, you do not have to enter your birth data.

Some TIPS on entering birth info: please use your regular name, the name you are usually called. Astrology is calculated using your birth information, so using a nickname or maiden name does not change your report, though it does make it harder for us to find your information in the future. Please use 2 names. Reports address you by your first name only. Thanks:-)


What if I don't have an exact birth time? Without an exact time of birth for you or for a partner, 12:00 PM is used as a default. This is "industry standard" because at NOON you are at your peak, and a chart set for NOON on your day of birth would show your peak potential. If you place an order WITHOUT an exact time of birth and then find out your time of birth, artcharts.com IS NOT RESPONSIBLE for changing and re-making your report! Please have your information ready when you place an order.


Does my Report come with a chart? Yes! And our charts are not only beautiful, they are colorful, easy to read, and include data and information. View a sample birth*chart.


Which House System do you use to calculate charts? As per current astrology standards, we use the Placidus House system to calculate charts and reports. If you prefer another house system, please specify that in the COMMENTS section of the order form. Available house systems are: Placidus, Koch, Equal, Meridan, Regiomontanus, Porphryry. View a sample birth*chart.


Does my Report come with a free reading and/or astrology lesson? Readings and lessons do not come with your report. When you place an order, you will receive an email with links to our comprehensive Learn Astrology section, where you can learn all the basics. You also get a link to our Transit Database Search Engine, which has over 1000 entries. And, a link to our Astrology Legend so you can easily read the symbols.


What happens if I need tech support? As the computers improve, this is becoming rare, however, Artcharts offers our clients professional Customer Care. Just in case you have problems downloading your Report, we have an expert tech department. For Tech Support: send email to: support@artcharts.com AND/OR refer to our support page at: http://www.artcharts.com/catalog/support.html.


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What happens if I can't PRINT my report? Artcharts.com offers our clients professional Customer Care. However, we cannot guarantee the condition of your printer or your network connection. It has only happened once in 10 years, but we cannot guarantee that you will be able to print your report. For Tech Support: send email to: support@artcharts.com AND/OR refer to our support page at: http://www.artcharts.com/catalog/support.html.


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How can I pay, is it secure? Artcharts uses a paypal merchant services shopping cart. We accept your major credit cards safely and securely. We currently accept Mastercard, Visa, American Express, Discover. All our payment options are on our Contact page.

Artcharts accepts VISA and MASTERCARD, DISCOVER, and American Express

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What if i don't have a credit card -- or want to use one online? No credit card? No problem! You have choices!
  • 1- Paypal accepts personal checks. This is very fast, easy, and secure
  • 2- you can snailmail a personal check or money order, please make payments to artcharts and all funds are US$. Payment MUST BE RECEIVED BY ARTCHARTS BEFORE YOU RECEIVE YOUR REPORTS.

    Tech Tip: use our online shopping cart, it is more secure than the phone.

    All our payment options are on our Contact page.

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    Is this a real business? artcharts is a privately owned d/b/a (doing business as) registered with the County Clerk in New York City, NY, owned and operated by Lauren Edmond, since August 1996. Artcharts.com has been on-line since February 15, 1997 providing the internet community with current astrology information. We have many satisfied clients and their overwhelmingly positive testimonials are too long to list, but here are a few.


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    Can I return my Report if i change my mind? We will correct our mistakes, but -- All Sales Are Final at artcharts.com. Your Report is custom made for you. Please view a Sample Reportbefore making a purchase. We provide a Sample Report for every report in our catalog. We use state-of-the-art astrology software and deliver our Reports and charts on-line to eliminate all delivery problem. Our reports are made by an astrologer who guarantees that your report is created accurately. So pull up a chair, open your Report, and enjoy:))

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    How artcharts handles chargebacks Unless your card was used fraudulently, we refute chargebacks. If you do not receive your order, please contact artcharts by email or phone before doing a chargeback. Due to our order delivery system, problems are rare. We fill all orders quickly, so if you do not receive your order in 24 hours, please let us know. Artcharts uses state-of-the-art ecommerce, providing us with access to documentation of each step of the ordering process, so we are capable of refuting chargebacks after filling an order.

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    What you DO get when you purchase astrology reports at artcharts.com! When you purchase an astrology report at artcharts.com, you get more than just the report! You get ACCESS to our comprehensive Learn Astrology section, and our Transit Search with over 1000 entries, all by artcharts.com. You also get a link to our Astrology Legend so you can easily learn to read the symbols. Orders are filled promptyly, and we give you 6 months to download your report. And-- you get a gift with your purchase.

    I still have questions!!! If none of your questions were answered on this page, please contact us at info@artcharts.com
    ** Artcharts mailing address is:
    artcharts
    151 First Avenue #109
    New York, NY 10003

    Since artcharts is a web-based business, we prefer to be contacted by email. We answer emails promptly!

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